PRIVACY POLICY (BOLT / Black Owners Locking Together)
Effective Date: [February 9, 2026]
Website: blackownerslockingtogether.com
Support Email: admin@blackownerslockingtogether.com
This Privacy Policy explains how BOLT / Black Owners Locking Together (“BOLT,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you use our website, mobile application (“App”), and related services (collectively, the “Services”).
1) Information We Collect
A. Information you provide
- Account information: name, email, phone number, password or verification code details
- Profile information: photo, business name, business address, categories, description, hours, website/social links
- Transactions: order details, booking details, receipts, and support communications
- User content: reviews, ratings, messages, uploads, and other content you submit
B. Information collected automatically
- Device and usage data: device type, operating system, app version, identifiers, logs, pages/screens viewed, features used
- Approximate location data: based on device settings and permissions (if enabled)
- Cookies & similar technologies: when you use our website
C. Payment information
Payments may be processed through third-party payment processors (for example, Stripe). We do not store complete payment card numbers. Payment processors handle your payment data according to their own privacy policies.
2) How We Use Information
We use your information to:
- Provide, operate, and improve the Services
- Create and manage accounts (including email verification)
- Enable listings, bookings, orders, and customer support
- Personalize content, search results, and user experience
- Send service-related messages (security, account, updates)
- Prevent fraud, abuse, and unauthorized access
- Comply with legal obligations and enforce our Terms
3) How We Share Information
We may share information:
- With vendors/service providers who help us operate (hosting, analytics, messaging, customer support)
- With payment processors to complete transactions
- With other users/publicly when you post reviews, ratings, or public business listing information
- For legal reasons if required by law, subpoena, court order, or to protect rights/safety
- During business transfers (merger, acquisition, financing, or sale of assets)
We do not sell your personal information.
4) Location Information
If you enable location permissions, we may use location data to:
- Show nearby listings and services
- Improve search and recommendations
You can disable location access in your device settings.
5) Messaging & Notifications
We may send:
- Verification emails/codes
- Transactional messages (orders/bookings)
- Important notices about the Services
You can manage notifications within your device/app settings where available.
6) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system is 100% secure, so we cannot guarantee absolute security.
7) Data Retention
We retain information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion subject to legal and operational requirements.
8) Your Rights and Choices
Depending on where you live, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Request a copy of your information
To make a request, contact: admin@blackownerslockingtogether.com
9) Children’s Privacy
The Services are not intended for children under 13 (or under the age required by local law). We do not knowingly collect personal information from children.
10) Third-Party Links
Our Services may link to third-party websites/services. We are not responsible for their privacy practices.
11) Changes to this Policy
We may update this Privacy Policy from time to time. We will update the Effective Date and may notify you in the App or by email where required.
12) Contact Us
If you have questions about this Privacy Policy, contact:
BOLT / Black Owners Locking Together
Email: admin@blackownerslockingtogether.com